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 6/27/2012 4:51 AM
 

We have an Excel file (xlxs) that a user has opened on their laptop, now nobody else can access it as Notifybox says that they have it 'checked out'.

They actually don't have the file open anymore, and have even reopened it and closed it again to try to force it to become 'checked in' again, as well as shutting down their laptop ... however it remains locked for all other users. This has been the case for several days now.

We have multiple users that need to access this particular file, on a regular basis, so are getting pretty frustrated. Have searched the forums but cannot find that this exists as another thread.

Can anyone help?

New Post
 6/27/2012 8:14 AM
 

Hi,

In the same folder as the file that is “locked” there is a file called Notifybox.txt.
Open this file and delete any content within this file. Or delete the file.
This will ‘force’ a check-in, or actually, – will not flag the file as ‘checked out’.
FYI: Even if a file is ‘checked out’ by some other user you can still work with the file and save the file etc. Notifybox is only warning you that some other user might have a file checked out. If you know for sure that no one else is working on the file (as in this case), you can work on a ‘checked out’ file and save the file etc.
/Erik
New Post
 6/27/2012 12:43 PM
 

Thankyou for your quick reply Erik, I did what you said, and it worked a treat!

New Post
 2/13/2017 9:34 AM
 
qwer 
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New Post
 2/27/2017 10:06 AM
 
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